Industrial sector
Quote → credit → receivables
- Technical catalogs and per-customer pricing
- B2B sales with quotes, credit and receivables
- ERPs and systems that can't be stopped
The whole business in one place, with AI agents in every area.
Chaty is a modular suite tailored to your business. It brings your data and operations into one secure environment, connects to the channels and systems you already use, and puts agents and copilots to work at every level of your org chart.
- 01A modular suite, tailored to you
- 02Connected to what you already use
- 03Agents and copilots in every area
Executive copilotListening
Ask the copilot
01The problem
Your business lives in ten different places.
A back-office system on an office server, a CRM, a point of sale per store, spreadsheets and dozens of WhatsApp groups. The owner finds out late, and every employee loses hours looking for what they need.
- 01
Sales and service
Replies come late, everyone quotes their own price, and chat sales get re-entered by hand.
Each rep's WhatsApp
- 02
Collections
Receivables live in the system; follow-up lives in each rep's memory.
System + notebook
- 03
Inventory
Every location has its own number, none is current, and deliveries are coordinated by text.
One sheet per location
- 04
Control
Mismatches and unverified payments are found once they've already cost money.
End of month
- 05
Leadership
The owner asks for a report and waits. By the time it arrives, the number is stale.
Friday's email
The failure that matters
A chatbot placed on top of that mess sounds good but doesn't know. And an agent that states something false is worse than no agent at all: it makes the business act on something that isn't true.
Do you still have the king model at the Downtown store?
A generic chatbot
Yes! We have 12 units available.
Made-up numberA Chaty agent
The system shows 3 at Downtown, but that's from 2 days ago and stock is low. I'll confirm with the store and get back to you in a few minutes.
- System data
- 2 days old
- Checks with the store
The bottleneck isn't channels or models. It's data. First you bring it into one place, with its date and its source; then agents can work without making things up.
02The suite
Get only the modules you need. On a single foundation.
An order, its invoice, its payment and its delivery are the same record seen from different areas. What already works gets connected; what's missing, you adopt.
01What you already haveBack-office systemSpreadsheetsYour POSYour CRMWhatsAppInstagram
02One foundationEvery data point with its date and source
12m
en vivo
2h
5m
1d
30s
03Chaty modulesInvoicingInventoryPoint of saleCRMReceivablesFinance
04Agents and copilotsSalesCollectionsOperationsControlCopilot
- 04Agents and copilots
- 03Chaty modules
- 02One foundation
- 01What you already have
Choose how you handle each function
- Invoicing
- Inventory
- Point of sale
- CRM
Either way the agents see the same thing, because everything ends up on the same foundation.
Commercial
01- CRM and customers
- Sales and orders
- Point of sale
- Promotions
- Appointments and bookings
Finance
02- Invoicing
- Payments
- Receivables and collections
- Finance and accounting
- Approvals
Operations
03- Per-location inventory
- Logistics and deliveries
- Sales and collection routes
- Maintenance
- Locations
Service
04- Omnichannel inbox
- Calls
- Follow-ups
- Internal queries
- Satisfaction
People
05- Team, roles and areas
- Human resources
- Activity and audit
Leadership
06- Executive dashboard
- Analytics
- Forecasting
- Executive copilot
Even without an API
The usual case is a system with no API, no cloud, sitting on an office server. A connector on your network reads it with a read-only user: no open ports, no VPN, and your system is never touched. Everything lands in a mirror first, and nothing reaches a customer until someone reconciles it.
Everyone sees their part
The suite doesn't look the same to everyone: each person sees their area's modules, in their locations, with their copilot.
01Comes in
- Web
- Calls
- Back-office system
- Point of sale
- Spreadsheets
02Gets centralized
One foundation
Every data point with its date and source
- Mirror
- Reconcile
- Project
03Everyone sees their part
- Owner and leadershipThe whole business, every location
- ManagersTheir area across locations
- Location leadsTheir area in their location
- EmployeesTheir route, their customers, their day
Optional output: orders and payments flow back to your system
03The agent team
An AI team organized like your business.
Some operate and others support whoever decides. They all read the same data, so the copilot's number is the same one collections sees and the same one on the dashboard.
They hand work off, like a good team
CustomersSales and service
01A customer asks for a price on WhatsApp and Sales quotes with that location's stock.
Operations agents
Sales and service
Serves, advises and closes
Gives stock and price per location, applies current promotions and logs the order ready to invoice.
Collections
Recovers what's owed, with tact
Reads real receivables, sends due-date reminders, logs payments and proposes agreements by debt tier.
Operations
The day to day, under control
Scheduling, deliveries, availability and the internal questions that interrupt someone today.
Control
Watches what no one has time to check
Spots stock that doesn't add up, stale prices and unverified payments, and flags them with the data and its source.
Copilots
For the owner
Executive copilot
- Yesterday's sales
- $6,180
- Receivables
- $18,420
- Deliveries en route
- 9
Restructure debt · $2,400
Tells you how the business is doing by voice or text, prepares the daily report, flags what needs a decision and coordinates the other agents.
For every employee
Area copilots
- 01Their portfolio and today's route
- 024 quotes to close
- 03Current promotions
Sales sees its portfolio and route; the store, its stock; logistics, its deliveries. Each one sees only what that person is allowed to see.
04How it works
Agents that don't claim what they don't know.
Centralizing isn't enough if the data is stale. In Chaty no agent shows a bare number: it shows the data, its age, its source and whether it's enough to state.
- 01
Every data point with date and source
What comes from your system, what was logged in Chaty and what was corrected by hand are kept apart. A payment reported by a customer stays pending verification.
- 02
Your rules, not ours
You decide how old a number can be to state it, and below how many units it must be confirmed. Every stock level and price, per location.
- 03
When it doesn't know, it asks
The agent checks with the right area and location and keeps working. If it can't continue, it hands the case over with full context.
- 04
Anything involving money, you approve
Alerts and reminders go out on their own. Restructuring a debt or an off-policy discount is proposed by the agent and approved by a person.
0/5
Do you still have the king model at Downtown?
Stock 14 · Downtown · system · 8 min ago
- Freshness
- Threshold
- Source
- Location
Gradual autonomy, channel by channel
01
Listen
02
Draft
03
Autonomous
- Calls
- Listen
- Everything comes in and nothing is answered: the brain learns from real conversations.
- Draft
- The agent drafts and a person validates the script at first.
- Autonomous
- It replies on its own. You get a query or a handoff when needed.
Autonomy is granted, not assumed.
05Who it's for
For any business. Specialists in industry and multi-location.
The same suite serves a single-location store or a hotel, and grows with the business without switching systems. We specialize where the problem is biggest and solving it is worth the most.
Large-scale and multi-location
6 locations · 2 currencies · 1 consolidated view
- Locations, warehouses and distribution centers
- Field sales and collection teams
- Several companies or currencies, consolidated
- 01IndustrialB2B quotes, corporate receivables and raw-material inventory
- 02DistributionWholesale orders, routes and each rep's portfolio
- 03RetailPer-store inventory, promotions and closing by chat
- 04HospitalityBookings, service sales and daily operations
- 05RestaurantsOrders, bookings and ingredient shortages
- 06Subscription servicesTiered collections and restructurings approved by voice
In production
A chain of six stores and a distribution center connected its messaging CRM and its back-office system without replacing either.
- real conversations in a single inbox
- 3,295
- real conversations in a single inbox
- messages from customers and staff
- 21,465
- messages from customers and staff
- items classified from its system
- 2,448
- items classified from its system
- team members, each with their area and location
- 7
- team members, each with their area and location
06Waitlist
Be among the next to get it.
Chaty is rolled out with guidance and in stages, and the business never stops operating. We open in batches: tell us about your business and we'll reach out when it's your turn.
- Discovery by area: processes, org chart and systems
- Priority based on size, locations and industry fit
- No commitment: joining doesn't bind you to anything
Every business in the region, however small, with its whole operation in one place and an AI team working in every area, like a large company's.